Privacy Policy

Hatch My House strongly believes in protecting the privacy and confidentiality of our customers' personal data and is committed to ensuring that your privacy is protected.

This ‘Privacy Policy’ explains how Hatch My House treats your personal information, including your credit card information. Please note that while Hatch My House does not store your credit card information on its servers, it does use ‘Third-Party Service Providers’ – as defined below - who store this data in an encrypted form. We chose these ‘Third-Party Service Providers’ because we believe they provide the best service for our needs, but under no circumstances, is Hatch My House liable for any loss of personal data or credit card data stored by ‘Third Party Service Providers’. You acknowledge and agree to use Hatch My House based on the information found in the Privacy Policy at your own risk. If you do not agree to the terms of this Privacy Policy, you are not authorized to use this site. Hatch My House may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from October 1, 2010.

What We Collect

We may collect, but not necessarily store, the following information from both 'Donors' and 'Recipients':

  • Name and contact information including email address
  • Demographic information such as postcode, state or country
  • Internet Protocol address and the type of browser used
  • Date and time of your visit
  • Preferences such as house style and color and gift type
  • Event information, such as type, date, time and location
  • Pages visited within our site and links you click on our site
  • Website that you clicked linking to our site
  • Other information relevant to customer surveys and/or offers
  • Credit/debit card Information

What We Store

We may collect and store the following information from both 'Donors' and 'Recipients':

  • Name and contact information including email address
  • Demographic information such as postcode, state or country
  • Internet Protocol address and the type of browser used
  • Date and time of your visit
  • Preferences such as house style and color and gift type
  • Event information, such as type, date, time and location
  • Pages visited within our site and links you click on our site
  • Website that you clicked linking to our site
  • Other information relevant to customer surveys and/or offers

What We Do With The Information We Gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • To improve our products and services.
  • To send promotional emails about new products, special offers or site updates.
  • To contact you for market research purposes.
  • To provide you with the ‘Services’ as described in the 'Terms and Conditions'.
  • To provide Hatch My House’s business partners with relevant customer information so they may market services directly associated with your Hatch My House account type.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. For instance, all information collected is done so through SSL (Secure Socket Layers), a feature built into your browser and used for sensitive data exchange.

Third-Party Service Provider

You also agree and acknowledge that Hatch My House uses a ‘Third Party Service Provider’ to initiate, facilitate and process credit card entries.

Cookies

A cookie is a small file, which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Third party vendors may also use cookies to serve ads based on prior visits to our website. No personally identifiable information is collected by these cookies. You can opt out of third party vendor's cookies at any time by using the Network Advertising Initiative tool.

Links To Other Websites

Hatch My House may contain links to other websites of interest. Please note that we are not responsible for the privacy practices or the content of those sites. Once you have used these links to leave our site, we do not have any control over that website, and, therefore, are not responsible for the protection and privacy of any information you provide while visiting these sites. You should exercise caution and look at the privacy statement applicable to the website in question.

Accuracy of Personal Information

You acknowledge and agree that Hatch My House will collect personal information necessary to respond to your request for ‘Services’. Personal information includes, but is not limited to: name, physical address, email address, PayPal email address, phone number and any other information that itself identifies, or when tied to the above information, may identify you as a specific individual. Because this information is vital to the accuracy of the ‘Services’ we provide, you acknowledge and agree to be responsible for providing HMH with the most accurate and up-to-date information regarding your account. If the information provided to HMH is not up-to-date or accurate, you will be charged a per-occurrence fee of $15.00. If this fee is not paid, HMH reserves the right to temporarily or permanently disable and close your account.

Search Engines

You acknowledge and agree that Hatch My House is regularly scanned by search engines, but does not own nor is affiliated with them in any way. All information that is security coded such as credit card, and contact information is not scanned, accessed or displayed by any search engine. Please note that all text, including ‘User Content’ can be scanned by search engines.

Choice/Opt-out

Users who no longer wish to receive our newsletter or promotional materials from us may opt-out of receiving these communications by clicking the 'unsubscribe' link at the bottom of every email or emailing us at info(at)hatchmyhouse(dot)com.